Romeo Boja Jr.
I help businesses and content creators with photo and video editing, technical support, and virtual assistance. With 7+ years of IT Support experience and hands-on experience in creative work, I bring practical skills, attention to detail, and a reliable approach to every task.
Tools & Technologies I Work With
About Me
IT Support Specialist and Creative Digital Editor
IT Support & Creative Services
I have over 7 years of hands-on experience in IT, including 3 years providing remote and on-site support. My expertise includes troubleshooting hardware and software issues, maintaining Windows environments, and ensuring business operations run smoothly with minimal downtime.
My technical background spans Microsoft 365, Google Workspace, Networking, VPNs, Help Desk operations, and Remote Desktop tools. I also have specialized, hands-on experience supporting systems such as Hikvision CCTV, POS terminals, SQL Server Management Studio, HRIS platforms, and ZKTeco RFID attendance devices.
Beyond IT infrastructure, I provide creative digital services, including photo editing, video editing, and AI-powered photo restoration using Adobe Photoshop, Filmora, and CapCut Pro. I am passionate about learning new technologies and continuously refining my skills to deliver dependable solutions and high-quality digital content.
Featured IT Experience
Real-world IT support experience gained through hands-on troubleshooting, system installation, user support, network configuration, and business technology solutions across Windows environments, Microsoft 365, Google Workspace, networking, POS systems, CCTV, and remote support.
Remote Technical Support
Provided remote technical support to employees and end users by diagnosing and resolving Windows, software, printer, and network-related issues using secure remote access tools.
Show Responsibilities ›
Windows Installation & Troubleshooting
Installed, configured, and maintained Windows desktops and laptops while troubleshooting operating system, driver, hardware, and software issues.
Show Responsibilities ›
Microsoft 365 & Google Workspace
Provided end-user support for Microsoft 365 and Google Workspace by assisting with installation, setup, basic configuration, and troubleshooting of productivity applications.
Show Responsibilities ›
Helpdesk & End-User Support
Provided first-level technical support by responding to user requests, diagnosing technical issues, documenting solutions, and ensuring timely resolution.
Show Responsibilities ›
Network Installation & Troubleshooting
Installed and configured wired and wireless network devices while troubleshooting LAN/WAN connectivity, Wi-Fi, VPN connections, and network communication issues.
Show Responsibilities ›
Printer & Peripheral Support
Installed, configured, and maintained printers, scanners, barcode scanners, and office peripherals while resolving driver, hardware, and connectivity issues.
Show Responsibilities ›
POS System & CCTV Support
Installed, configured, and provided technical support for POS systems and CCTV equipment by troubleshooting hardware, software, and basic network connectivity.
Show Responsibilities ›
VoIP & Business Communication
Assisted with installation, basic configuration, and troubleshooting of VoIP communication systems. Supported users by resolving connectivity and call-quality issues.
Show Responsibilities ›
My Services
Comprehensive technical support and creative digital solutions
IT Support
Experienced IT support for troubleshooting hardware and software issues, system maintenance, and reliable technical assistance for businesses and individuals.
Remote Technical Support
Experienced remote technical support for troubleshooting, software installation, system configuration, and end-user assistance using secure remote support tools.
Virtual Assistant
Reliable virtual assistance for administrative tasks, documentation, data management, and day-to-day business support.
Microsoft 365 Support
Configuration, troubleshooting, and end-user support for Microsoft 365 applications and services.
Google Workspace Support
Configuration, troubleshooting, and user support for Google Workspace applications and services.
Windows Troubleshooting
Diagnosing and resolving Windows hardware, software, driver, update, and performance issues.
Networking & VPN
Network configuration, connectivity troubleshooting, and VPN setup for secure remote access.
CCTV & POS Support
Installation, configuration, troubleshooting, and technical support for Hikvision CCTV, POS systems, and related devices.
Photo Editing
Portrait retouching, photo manipulation, background removal, and image enhancement using Adobe Photoshop and AI tools.
Video Editing
Video editing with smooth transitions, color correction, subtitles, and social media optimization using Filmora and CapCut.
AI Photo Restoration
Leveraging advanced AI tools for fast, high-quality photo restoration and enhancement.
My Portfolio
A curated selection of my photo and video editing work. I bring solid, hands-on experience and a keen eye for detail to every project. I pride myself on delivering clean, polished results while continuously refining my craft. My focus is on reliability, clear communication, and providing high-quality digital content that meets your needs.
Kerova Premium Footwear
E-commerce commercial for Kerova Premium Everyday Footwear.
Video EditingGlowMist Anti-Dry Skin Spray
E-commerce commercial for GlowMist Anti-Dry Skin Spray.
Video EditingWireless Earbuds with ANC & ENC
E-commerce commercial showcasing ANC & ENC wireless earbuds.
Video Editing
Old Photo Restoration
Repair damaged photos, restore faded colors, and recover missing details.
Photo Editing
Portrait Retouching
Enhance portraits with natural skin retouching, color correction, and lighting improvements.
Photo Editing
Creative Photo Manipulation
Create realistic composites, object replacements, and creative photo manipulations.
Photo EditingTools Used
Scope
Project Type
Category
Client Reviews
Click on a review to view full details
"Romeo did a great job editing my video. He was responsive, delivered on time, and the final output was clean..."
"Working with Romeo was a good experience. He edited my photos nicely and was open to feedback..."
"Romeo helped me with photo editing for my online shop. He was reliable, communicated well..."
Get In Touch
Have a project in mind? Let's work together!
Let's Work on Your Project
Looking for reliable support for your team or project? I’m open to full-time and part-time opportunities in IT Support, Virtual Assistance, and Photo & Video Editing. Feel free to get in touch—I’d be glad to hear about your needs.